Small Commercial Senior Project Manager

SMALL COMMERCIAL INSURANCE (SCI): Senior Project Manager €“ Strategic Platform Maintenance
This position will have responsibility for the management and coordination of projects within the Small Commercial Strategic Platform. This program consists of the following major components:
Transaction and Servicing Portal
Integration with Duck Creek Policy Admin system with products such as BOP, Umbrella, Cyber, HealthCare, Life Sciences (specialty in future)
Integration with Insurity Policy Decision Systems for Workers Compensation and Auto products
Operational Data Extract and Reporting/Analytics
Business Process Management (BPM)/Workflow system
Integrations with internal and external data/service providers
Integration with Agency Management Systems for Upload/Download capabilities
Integration with external Insurance Aggregators such as CoverHound, and Insureon
Technical Architecture/Infrastructure to meet need business needs
This position will have responsibility for the management and coordination of workstream(s) within the Small Commercial Strategic Platform Program as defined above. A Project Manager could be assigned to multiple workstreams.
The position is responsible to:
On-time, on-budget delivery of project(s) per agreed upon scope and quality metrics
Develop detailed work stream plans; manage and report on progress
Staff teams and execute to plan
Own work stream deliverables and assist with cross work stream integration
Identify and resolve work stream issues and risks; proactively raise any potential issues or risks with respect to solution, schedule, quality, people, etc. to Program Management
Understand project and release scope, business outcomes and priorities; integrate this into daily execution approach
Align stakeholders and all impacted downstream and other IT areas in terms of staffing and allocations.
Assist with managing agreed upon scope and direct specific outcomes of the project(s) and releases. Define and execute Key Success Criteria (Go/No Decision making framework)
Create, deploy and manage Communication Plan including all key stakeholders
Assist with planning project effort estimates and high level duration planning, resource planning, ensuring ability to meet these timelines
Identify, communicate and manage project risks and issues. Manage escalation and change control process for project(s). Negotiate with business and IT on change items (time, budget, scope).
Driving the execution and delivery of all workstreams within the project. Ensuring delivery is on budget both internal and external (third party service providers) costs (Chubb IT resources including shared services) and at a high quality level
Financial reporting for assigned workstreams/ project
Understand and apply corporate IT standards, ensure SOX and Audit compliance
Manage integrated project plan (where applicable), coordination of multiple workstreams and dependencies within
Manage coordination of dependencies with other IT areas (e.g., ICC, Claims, Genius, Tracker, Print) where applicable
Work collaboratively within and across program team members to execute work stream/project tasks and complete deliverables, per scope, budget and timeline
Apply strong communication, collaboration, risk mitigation, sound contingency management and problem solving skills to provide leadership and strategic direction to assigned project(s)
Define and execute transition of the project(s) to production support team after 60 days warranty period post go live
Provide input to Governance and Dashboard reporting for assigned workstreams/ project for steering committee and executive governance board
Strong educational background, preferably in the fields of computer science or engineering
Proven working experience (10-15 years)with a concentration in project management in the information technology sector of large implementations (5-10 years)
Solid technical background with understanding and/or hands-on experience in software development and web technologies (e.g., .Net, XML, MS SQL Server)
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Strong ability to lead diverse teams (vendors, multi locations, on/off shore)
Solid organizational skills including attention to detail and multi-tasking skills
Strong adaptability and able to manage and excel in a rapidly changing environment
Strong working knowledge of Microsoft Office, Clarity
Working knowledge of Insurity's Policy Decisions platform including IEV and/or Accenture's Duck Creek platform a plus
PMP, Agile, SCRUM certification or similar preferred

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